MONOTARO ALTERNATIVE

How do I place an order?

The simplest way to place an order is to look up the item code on our website and then complete your order online. Alternatively, if you don't find the part number on our website, you can send us an RFQ via e-mail / chat for any item you need.

Once you have received our formal quotation, you can

• Send a Purchase Order that reflects the pricing offered or
• Simply respond via Phone / Email that you wish to proceed with the quote offered.

Raptor Supplies will then send you a Proforma Invoice for payment or offer you NET30 payment terms, subject to credit approval.

Which products are excluded from air shipping?

Magnetic items, hazardous greases / fluids and items longer than 10 feet are among the few products for which we don’t offer air transport. Also, we prefer shipping products containing engines via sea freight.

• Magnetic items, such as rare earth or ceramic magnets, can interfere with aircraft, so are not offered for sale.
• Greases or fluids classified as hazardous for air transport are also not available for sale. To check if we can offer a grease or fluid item, check the MSDS for the product. If Section 14 of the document under the IATA section lists “Not Regulated for Transport”, then we can offer a quote.
• Long items greater than 10 feet are problematic as couriers cannot ship these lengths and would then require shipment via sea freight.
• Lastly, items with engines can be problematic to quote as we would need to confirm if they ship with any hydraulic fluids or oil / grease. This would require us to confirm the hazmat status of each fluid in an engine via an MSDS. We would be able to offer a sea freight quote for items containing engines.